KSS CRC are high performing Community Rehabilitation Company delivering a range of services designed to stop reoffending and prevent the harm caused to communities by crime.
We have a strong ethos for engaging with our service users and work in collaboration with the people and communities we serve.
We take great pride in providing a high level of service and are strongly committed to delivering on performance and quality.
The role involves providing a professional reception service to all of our visitors both face to face and on the telephone.
The role also includes providing a comprehensive administrative service, administering local finances and dealing with all health and safety matters.
Key Responsibilities * To ensure Health & Safety and security arrangements are in place and implemented for designated offices to include fire safety, risk assessments, workplace inspections and accident investigations * Oversee all property, buildings maintenance and cleaning issues in respect of designated offices, liaising with the Facilities Management Helpdesk as required * Undertake cleaning audits with the Facilities Management Supervisor, record and monitor issues * Oversee the ordering of stationery and supplies, take responsibility for ordering furniture and equipment as required, liaising with suppliers as appropriate * Provide line management for the FM Administrators to include induction, supervision and appraisal, training and development, allocation of work, deployment and to assist in the recruitment of FM Administrators * To be responsible for the management of the reception areas * Oversee the imprest/petty cash accounts and ensure that these are reconciled and returns sent to the Finance Department in line with KSS CRC policies.
* To work in accordance with KSS CRC safeguarding policies and procedures and assist the team to carry out its duties in a way that protects children and vulnerable adults and promotes their welfare.
* Maintain office systems as required including recording of specialist equipment and archiving.
* Maintain inventories of all equipment (excluding IT) within designated offices * Undertake admin duties and data inputting as relevant to the Reception.
Skills and Experience ¢ Experience of dealing with the public both face to face and on the telephone.
¢ Experience of providing administrative support ¢ Excellent interpersonal skills, able to deal effectively and diplomatically with a wide range of people ¢ Computer skills for inputting and extracting data from information systems.
¢ Able to prioritise work effectively, be organised and have an ability to multi-task.
¢ Numerate and literate with the ability to handle and reconcile cash ¢ Proven ability to work effectively as part of a team with a flexible and calm approach to work.
Additional Information Benefits: 25 days annual leave + 2 service days + bank holidays, Pension, Competitive Salary, Optional Health Insurance, Employee Assistance Programme including access to 24 hour counselling service and Cycle to Work Scheme Hours of work: Full time contract, working 37 hours per week.
Hours will be scheduled to meet the needs of the service area in which your post is located and will be discussed at interview.
This will involve providing reception cover for late night reporting.
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